In order to lower shipping costs, our works are sent to you unframed. All Ketubot are shipped rolled-up in a strong, round well-protected fiberboard shipping tube. We will e-mail you with the appropriate shipping information, including the day your order is shipped, your air bill number and the day it should arrive. The Ketubah will be shipped to you via Israel Postal Authority's EMS Express Service from Israel. EMS, the guaranteed worldwide courier service, is an international expedited shipping option offered by the Israel Postal Authority and 200 postal administrations worldwide. EMS guarantees delivery times of within 2-3 business days to main destinations worldwide with Internet tracking. It offers fast, affordable shipping at a very competitive price. It has end to end tracking and tracing to main destinations.
http://www.postil.com/itemtrace.nsf/mainsearcheng?OpenForm
It also guarantees delivery times and has a call center. Please note that EMS will not deliver on Saturdays or holidays or ship to P.O. Boxes! Also be sure to provide us with your correct address. We will have to pass on a $10 address change fee if EMS needs to correct your address.
EMS requires a signature when delivering to business addresses, but it does not require one for residential addresses. If you are worried that a package delivered to your home will be subject to damage or theft, we suggest you have your Ketubah shipped to your place of business or a more secure residence.
